How to Fix HP Printer Filter Failed Error? [Win & Mac]

Has your HP printer filter failed? Are you fed up with low-quality prints? Don’t worry! Try uninstalling the printer drivers and reinstalling it manually. You can also enable the sharing option to allow your printer to connect with the computer. Moreover, adjusting the paper loading parameters and resetting the printer can also resolve the printer’s failed filter.

So, what does the filter failed mean on HP printer?

The filter converts the document into a format that the HP printer can understand. When the printer’s filter is incompatible with your Mac or Windows operating system, it can result in the “Filter Failed” error message.

Keep reading to fix the printing filter failed problem.

How to fix HP printer filter failed
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Reasons for the HP Printer Filter Failed Error

Here are the causes for the “Filter Failed” error on an HP printer;

  • Incorrectly installed HP printer drivers.
  • Sharing option is disabled.
  • Incorrect paper settings.
  • Outdated printer drivers.
  • Software conflicts.
  • Connectivity issues.
  • Incompatible print jobs.

Go through the troubleshooting steps below to resolve the filter failure issue according to the specific cause.

How to Fix HP Printer Filter Failed Issue on Windows?

Follow the below-given detailed solutions to resolve the HP printer filter failed problem;

Manually Reinstall the HP Printer Drivers

Here’s how to install the HP printer drivers;

  1. Begin by unplugging your printer from the computer and reconnecting them.
  2. Search for the ‘System Information’ option and select ‘Printers.’
  3. You will see the drivers installed for the HP printer.
  4. Delete the HP printer model from the list.
  5. Now re-add the current HP printer to the desktop.
  6. Go to the HP official website and download the latest printer drivers from there.
  7. Next, install the HP printer drivers by following the on-screen commands.

Once installed, see if the ‘Filter failed’ error message has been removed. If it persists, go to our next solution.

Change the Papers’ Configuration

Incorrect paper settings can result in a printing failure issue. Therefore, you must modify the paper settings when previewing the document you want to print.

Here’s how to modify the configuration of the paper;

  1. Open the “Main Menu” dialogue box when printing a PDF file.
  2. Go to the “Preview” section to view the PDF.
  3. Click the “File” menu and select “Save.”
  4. A format dialogue box will pop up.
  5. Choose “TIFF” from the drop-down menu in the format dialogue box.
  6. Click the “Pixels/inch” button to open the “Resolution” window.
  7. Type “600” in the provided blank area.
  8. Apply the changes by choosing the “Save” button.
  9. Go to the main menu’s “File” option, then select “Export.”
  10. Choose “TIFF” again in the “Format” dialogue box.
  11. Uncheck the “Alpha” box and click “Save.”
  12. Select “File” and then “Print.”
  13. Now you can choose the perfect paper size and dimensions to finalize the settings.
  14. Finally, reinstall the printer drivers on your computer to print smoothly.

Enable the Sharing Option

Follow these steps to enable the sharing option;

  1. Open your Windows or Mac device and go to the ‘Start’ menu.
  2. Choose ‘System Preferences’ and click ‘Sharing.’
  3. Give the HP model to associate the system with it.
  4. Finally, choose the ‘Exit’ option and restart the computer to start printing smoothly.

How to Fix a Failed HP Printer Filter on Mac?

You can fix the failed filter by resetting printer settings on Mac.

Here’s how to reset the HP printer’s settings on Mac;

  1. Click on the “Apple” icon to begin.
  2. Open the “System Preferences” menu.
  3. From the “Preferences” menu, choose either “Print and Scan” or “Print and Fax.”
  4. Click on the blank text box in the printer’s list to reveal the “Reset Printing” option.
  5. Confirm the reset by clicking the “Reset” option in the dialogue box.
  6. Log in using the necessary admin credentials.
  7. Select the “All right” option to proceed.
  8. Allow the system to restart and wait until the “Printers” list becomes empty.
  9. Access “System Preferences” again.
  10. Choose “Printers and Scanners” from the available options.
  11. In the “Printers and Scanners” menu, click the “+” button to add a printer.
  12. Locate your HP device from the list of available printers and select it.
  13. Connect the computer to your HP printer and click the “Print Using…” button.
  14. By default, “Airprint” will be chosen.


What causes the HP Printer Filter Failed error?

The HP Printer Filter Failed error can be caused by outdated or incompatible printer drivers, software conflicts, corrupted printer software, print job issues, or connectivity problems.

What should I do if software conflicts are causing filter failure on an HP printer?

Disable or uninstall any conflicting software or applications on the computer that may be interfering with the printer. This can help resolve the issue.

How can I address print job issues causing printing filter failure?

Ensure that the document format, size, and compatibility are supported by the printer. If not, convert the document to a compatible format or adjust the settings accordingly.

How to resolve connectivity issues?

HP printer’s filter can fail because of connectivity issues. Therefore, you must check the printer’s connections, including cables and network connectivity. Verify that the printer is connected correctly to the computer or network. Troubleshoot any wireless configuration problems by restarting the printer, router, and computer. For USB-connected printers, replace the old and faulty cables with new ones.  


We hope you can now print smoothly. If you still get the ‘Filter failed’ message on the printer, contact the HP support team, and the experts will resolve the problem.

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