Why Does My PS4 Keep Disconnecting From WIFI? (9 Easy Fixes)

When your PS4 keeps disconnecting from Wi-Fi, it gets truly frustrating. Though, the PS4 internet connection issues are frequent, but tracing the root cause is still a problem. If your PS4 disconnects from Wi-Fi very often, don’t worry, since we have got your back!

But, why my PS4 disconnects from WiFi?

Using an outdated software on your PS4 may cause your PS4 to disconnect from Wi-Fi. At times, if there are multiple devices connected to the same network, it may cause PS4 dropping Wi-Fi. The other times, your router’s life has ended to continue working.

To have details about why your PS4 keeps disconnecting from Wi-Fi, and how you can fix it without hustling much; please keep reading our precise guide!

ps4 keeps disconnecting from wifi
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Why does my PS4 keep disconnecting from WIFI?

In most cases, the issue is with the PS4 console. It is usually a software issue, and there are many solutions available for that so it can be fixed easily. In rare situations, the issue is with the placement of the router or signal interference coming from other devices placed nearby.

Whatever the cause of the issue is, this article will help you to tackle it and fix it in no time.

How to fix PS4 losing connection to WIFI?

If your PS4 keeps disconnecting from WiFi, then it is important to understand the cause of the issue and then tackle it respectively. One of the most common issues is the frequency band issue. The solution in such cases is to tackle this issue. If this is not the issue with your PS4 dropping wifi, then you can try other solutions given below.

Here are the methods to fix PS4 losing connection to Wi-Fi problem:)

1. Select a frequency band on your own

The older version of PS4 only supports 2.4 Hz. On the other hand, PS4 PRO supports both 2.4 GHz and 5 GHz.PS4 PRO consoles face the PS4 dropping WIFI issue because of the automatic selection of frequency bands.

This switch takes place so that the console can switch to the faster frequency band. However, there is a disadvantage of the switch. Your game will lag for a bit, and you may also lose internet connection for a little while.

If you have a dual-band router, you can go over to the PS4 console’s network settings and try to select a frequency band on your own.

Usually, the 2.4 GHz offers broader coverage but slower speed. On the other hand, the 5 GHz band offers lesser coverage but faster speed. You can manually select them to try which one works better for you.

Here’s how to do it.

  1. Head over to Settings > Network > Setup Internet Connection > Use Wi-Fi > Easy.
  2. Now look for the ‘ options menu’ at the bottom of your screen and click on it.
  3. Now in the Wi-Fi frequency bands, select either 2.4 GHz or 5GHz.

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2. Restart the application

This may sound very basic, but simply by restarting the application, you can fix the issue. If you are facing the issue while playing ps4 game all you have to do is:

  1. Hit the home button, it will direct you to the home screen.
  2. Press the options button, and a menu will pop up.
  3. Click on the close game and then restart it.

This will help you solve the issue.

3. Reset your PS4 console

In some cases, simply by resetting your console, you can fix the bug. It will only take a couple of minutes.

Here’s how to do it.

  1. Turn off your PS4 console completely.
  2. From the rear of the console, unplug the power cable and wait for a couple of minutes.
  3. Now plug in the power cable again.
  4. Hold the power button for a couple of seconds and wait for two beeps.
  5. Connect your DualShock 4 controller to your console. (using a USB cable)
  6. Using the X button, select ‘initialize PS4′

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NOTE: Resetting your PS4 will wipe out all data. Make sure you make a back up to avoid losing important files.

4. Reboot you router

Unplug your router and re-plug it after a couple of seconds. Once the router has powered up, try connecting it with your PS4 console. If the issue is with your router, hopefully, this PS4 hack will help resolve the issue.

If it still isn’t working, try contacting your ISP( internet service provider) for better guidance. You can also manually test the internet speed using PS4’s ‘test internet connection’ option.

5. Reinstall your game again

Some people only experience the internet connection issue while playing certain games, for, e.g. Modern ware or COD. If you have manages to identify which games are causing the issue for you, you can either permanently remove it or uninstall and reinstall it.

Here’s how to do it.

  1. Go over to a game in the menu and highlight your game of choice
  2. Now press options, and a menu will pop up. Click delete. Then press confirm. The game will be deleted.

Once this is done, you may reinstall it from the app store.

6. Redesign your setup

As discussed before, even a single device place close by can cause interference in the internet connection. If there are unnecessary devices near your modem or router or connected to it, remove them. Try placing your PS4 console where the internet connection is strong. You can also try placing the router close to your PS4.

7. Change the DNS settings on your PS4 console

If your PS4 keeps disconnecting from the server, changing the DNS (Domain Name System) may help solve the issue.

Follow these steps to change the DNS.

  1. Open PS4 settings >mnetwrok > setup internet connection.
  2. Select Wi-Fi
  3. Click custom, then select automatically for IP address settings.
  4. Now select Do Not Specify for DHCP hostname.
  5. Under DNS settings, select ‘manual.’
  6. Enter as primary and as secondary DNS.
  7. Choose automatic for MTU settings.
  8. Under proxy server, click ‘Do Not Use.’
  9. Click on ‘Test your internet connection’ to test your connection.

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8. Set up static IP address for PS4

If your IP address settings say ‘automatic’, it is probably because you are using a dynamic IP address. When you reboot your router or when your ISP assigns you a new address, the dynamic IP address changes.

On the other hand, the static IP address is permanent and does not change. For this reason, static IP addresses are more stable to use when it comes to internet connectivity.

Here’s how to do it.

  1. Settings> network> view connection status
  2. Write down the IP address, subnet mask, default getaway and then go back to the old menu.
  3. Head over to set up internet connection> use Wi-Fi
  4. Click custom> manual
  5. Enter the first three numbers of your IP address, then pick a number from between 2 to 255 as your last number
  6. Enter the default gateway and subnet mask that you wrote down.
  7. MTU settings > automatic
  8. Under Proxy server, click ‘Do not use.’
  9. Test your internet connection and try using Wi-Fi now.

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9. Rebuild your PS4 database

If the other solutions are not working for you, it is worth trying this solution. Rebuilding your PS4 database is a well-known solution for this error. It may take up to an hour.

Here’s how to do it.

  1. Turn off your PS4
  2. Press down on the power button for 8-10 seconds ( This will cause PS4 to boot in safe mode)
  3. Using a USB cable, connect your DualShock 4 controller to the PS4 console.
  4. On your Dual Shock 4 controller, press the PS4 button
  5. Using the X button on your controller, select ‘ rebuild the database.’
  6. Wait for the process to complete, and then your PS4 will boot automatically.
  7. Connect Wi-Fi, sign in to Playstation Network and check if your connection issue has resolved while gaming.

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NOTE: After rebuilding your database, if any of the games seem to be missing, you can restore them from settings.

What to do if nothing else seems to work

If none of the above solutions works for you, try connecting to an Ethernet cable. An Ethernet cable offers a reliable and fast internet connection. If your PS4 disconnects from Wifi, it is now less likely to do so as the connection is stable

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If you also experience that your PS4 keeps losing connection to WiFi, you must try these helpful tip and tricks given in this article to solve your issue. Hopefully, one of these will work for you, and you can get to the bottom of your issue.

1 thought on “Why Does My PS4 Keep Disconnecting From WIFI? (9 Easy Fixes)”

  1. Hi ive had my playstation for less than a year, just this week online game and Netflix etc only work for 10mins,when i test Internet connection its fine and works for 10mins,everything in the household works fine with wifi just the playstation doesn’t, please help, many thanks.

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