[Solved] – How to Reset Toner on Brother MFC-9340cdw?

How to perform a toner reset on your Brother MFC 9340CDW? First, turn on your printer and press the ‘Fax’ option on the printer. Next, select the ‘Home’ button and open the top lid of your printer. Now hold the ‘Asterik *’ key for 7 seconds and choose the color of cartridge you want to reset. Finally, select ‘Yes’ to reset the toner on Brother MFC-9340CDW. However, reset the drum counter if you still receive the ‘toner empty’ message.

How do you reset the drum counter on a Brother MFC 9340CDW?

Sometimes the Brother printer fails to recognize the new toner even after you reset the toner. Try resetting the drum counter by pressing the ‘X’ key to clear the error message and press the ‘Tools’ button. Now go to ‘All Settings’, select ‘Machine info’, then press ‘Parts Life’, and press the ‘#’ key until the message on the touch screen disappears. Finally, select the color of the drum that was replaced and press ‘Yes’ to reset the drum counter on the brother printer.

Keep reading for detailed steps on resetting a toner on Brother printer MFC 9340CDW.

brother mfc 9340cdw toner reset
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How to reset toner on brother mfc-9340cdw?

Here’s how to manually reset the toner on the Brother MFC 9340CDW.

  1. Firstly, turn on your printer and press ‘Fax’ on the touch screen.
  2. Press the home button so you can go back to the main menu.
  3. The keypad will be lit up. Locate the ‘Asterisk’ key/button on the keypad and memorize it.
  4. Go back to the main menu again by pressing the back arrow.
  5. Now you have to reveal the toner cartridges by opening the printer’s lid.
  6. Press and hold the ‘Asterisk’ key for 5-7 seconds.
  7. A new menu will be displayed on the LCD of the printer.
  8. You have to select now the cartridge you want to reset. (K= Black, Y= Yellow, M= Magenta, C= Cyan, HC= High Capacity, STD= Standard Capacity Cartridge, SHC= Super High Capacity Cartridge)
  9. ‘Reset?’ option will appear on the screen. Select ‘OK’ to reset the desired toner.
  10. Finally, close the printer’s lid, and voila! Your brother mfc-9340cdw toner has reset.


Brother mfc-9340cdw is an advanced printer designed with a toner counter to keep track of how many pages each cartridge has printed. Once the cartridge has reached its maximum potential to print pages, the printer will notify you to replace the toner. However, sometimes the printer can be wrong; therefore, we have provided you with the brother mfc-9340cdw toner reset steps so you can get rid of the false message.

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